Terms of Use

Introduction

These Terms of Use govern your access to and use of Batter's Eye Q. By creating an account, signing in, or using Batter's Eye Q, you agree to these Terms.

Batter's Eye Q is operated by Travis McNaughton and Jesse McLean in Alberta, Canada. You can contact us at support@batterseyeq.com.

1. What Batter's Eye Q is

Batter's Eye Q is a baseball development app that helps users record, review, and learn from plate appearances, pitch sequences, hitting outcomes, approach notes, and related baseball data.

The app is intended as a baseball journaling, reflection, and development tool. It is not a scouting service, recruiting service, medical tool, safety tool, or guarantee of athletic performance.

2. Eligibility and minor users

Batter's Eye Q is an all-ages baseball development tool, but users under the age of majority may use it only with permission and appropriate supervision from a parent, guardian, coach, club, school representative, or other authorized adult.

Batter's Eye Q is not intended for unsupervised use by children under 13.

If you are using Batter's Eye Q on behalf of a minor, team, club, school, or athlete, you are responsible for ensuring that you have the authority and consent needed to enter, manage, and share information in the app.

3. Your account

You are responsible for your account and for keeping your sign-in credentials secure.

You agree to provide accurate account information and to use only accounts and sign-in methods that you are authorized to use.

You are responsible for all activity that occurs under your account, including data you enter, sharing settings you enable, and email addresses you add for sharing.

If you believe your account has been accessed without permission, contact us at support@batterseyeq.com.

4. Your data and content

You own the baseball journal data, notes, profile information, and other content that you enter into Batter's Eye Q.

By entering content into the app, you give us a limited permission to store, process, display, sync, back up, and transmit that content as needed to operate Batter's Eye Q, provide app features, support account deletion, support controlled sharing, respond to support requests, and maintain the app.

This permission is limited to operating and supporting Batter's Eye Q. We do not claim ownership of your baseball journal data.

You are responsible for the content you enter. Do not enter sensitive personal information about yourself or others unless it is necessary for your baseball journal use and you have permission to do so.

5. Free-text fields and third-party information

Batter's Eye Q includes free-text fields such as pitcher name, opponent name, team name, pre-at-bat plan, reflection notes, approach notes, and support messages.

You are responsible for what you type into these fields. You agree not to enter unlawful, harmful, abusive, defamatory, harassing, invasive, or unauthorized personal information about another person.

If you use Batter's Eye Q in a team, school, club, coaching, or youth environment, you are responsible for following any applicable team, school, club, league, parental-consent, privacy, or safeguarding requirements.

6. Sharing

Batter's Eye Q may allow you to share read-only access to hitter data with coaches, parents, viewers, or other trusted people by email.

You are responsible for entering the correct email addresses and for sharing only with people you intend to give access to. Do not add someone's email address for sharing unless you have a legitimate reason and permission to do so.

A person with shared access may be able to view player profile information, team context, games, plate appearances, pitch sequences, notes, plans, stats, charts, trends, and other information connected to the shared hitter journal.

Shared viewers are not allowed to edit, delete, or create your app data through shared access.

You can revoke or disable sharing through the app. Once sharing is revoked or disabled, the viewer should no longer be able to access the shared hitter data through the app.

7. Support and communications

If you contact support, submit a support request, or trigger a sharing invitation or transactional email, we may process the information needed to respond, troubleshoot, deliver the email, investigate issues, and maintain operational records. Support and email delivery records may be retained for reasonable support, security, troubleshooting, legal, operational, and email-delivery audit purposes.

8. Acceptable use

You agree not to misuse Batter's Eye Q. You must not:

• access or attempt to access another user's account or data without permission;
• interfere with the security, operation, or availability of the app;
• scrape, copy, harvest, or extract data from the app except through normal app use;
• reverse engineer, decompile, or attempt to derive source code except where permitted by law;
• upload or enter unlawful, abusive, harassing, defamatory, hateful, threatening, or harmful content;
• use the app to violate another person's privacy or legal rights;
• share data with people who are not authorized to receive it;
• use Batter's Eye Q for advertising, spam, phishing, or unauthorized solicitation;
• resell, sublicense, or commercially exploit the app without written permission; or
• use the app in a way that violates applicable law, league rules, school policies, team policies, or these Terms.

We may suspend or terminate access if we believe these Terms have been violated or if needed to protect the app, users, or the integrity of the service.

9. No guarantee of athletic performance

Batter's Eye Q is designed to support reflection, learning, and baseball development. It does not guarantee:

• improved performance;
• team selection;
• playing time;
• scholarships;
• recruitment;
• scouting attention;
• injury prevention;
• competitive outcomes; or
• any specific baseball result.

Any insights, stats, charts, trends, or summaries in the app should be interpreted as informational tools. They are not professional coaching advice, medical advice, safety advice, legal advice, or a substitute for judgment from qualified coaches, parents, guardians, trainers, medical professionals, or other appropriate adults.

10. Accuracy and availability

Batter's Eye Q depends on information entered by users. Stats, charts, trends, and summaries may be incomplete or inaccurate if data is entered incorrectly, edited, deleted, missing, or affected by technical issues.

The app requires an active internet connection for most core functions, including loading, saving, sharing, and deleting baseball journal data. Batter's Eye Q does not currently provide a full offline mode.

We aim to keep the app available and working well, but we do not guarantee uninterrupted, error-free, or permanent availability.

11. Third-party services

Batter's Eye Q may rely on third-party services, including Google/Firebase, Google sign-in, Apple sign-in, Firebase Hosting, Cloud Firestore, Firebase Authentication, and Brevo or another transactional email provider. Your use of those services may also be subject to their own terms and policies. We are not responsible for third-party services except to the extent required by applicable law.

12. Account deletion

You may delete your account through the in-app account deletion feature.

Batter's Eye Q is designed to remove your account and associated app data, including your profile, games, plate appearances, pitch data, calibration records, and sharing records that you created as the owner.

Account deletion may require recent re-authentication through your sign-in provider.

Some records may remain where reasonably needed for support, security, troubleshooting, legal, operational, or email-delivery audit purposes. Records may also remain in logs, backups, third-party service provider systems, or records created by another user. If you believe your deletion request did not complete correctly, contact support@batterseyeq.com.

If you have an active Batter's Eye Q Pro subscription through the App Store, deleting your Batter's Eye Q account does not cancel your subscription or stop future billing. You must cancel your subscription separately in the App Store (Settings → [Your Name] → Subscriptions on iPhone or iPad) to stop charges.

13. Intellectual property

Batter's Eye Q, including the app name, design, interface, branding, graphics, code, features, workflows, analytics logic, and related materials, is owned by or licensed to the operators of Batter's Eye Q.

You may use Batter's Eye Q only as permitted by these Terms. You may not copy, modify, distribute, sell, sublicense, or create derivative works from Batter's Eye Q except with written permission or where permitted by law.

Your own baseball journal data remains yours, subject to the limited permission you give us to operate and support the app.

14. Changes to Batter's Eye Q

We may update, modify, suspend, or discontinue parts of Batter's Eye Q from time to time. We may add, change, or remove features, including analytics, charts, sharing, account, or support features. We will try to avoid unnecessary disruption, but we do not guarantee that any feature will always remain available.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and may provide notice in the app or by other reasonable means. Your continued use of Batter's Eye Q after updated Terms are posted means you accept the updated Terms.

16. Disclaimer

Batter's Eye Q is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise, including warranties of accuracy, availability, fitness for a particular purpose, non-infringement, or error-free operation.

Some jurisdictions do not allow certain disclaimers, so some of these disclaimers may not apply to you.

17. Limitation of liability

To the fullest extent permitted by law, the operators of Batter's Eye Q will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost opportunities, loss of goodwill, or athletic, recruiting, team-selection, or competitive outcomes arising from or related to your use of Batter's Eye Q.

To the fullest extent permitted by law, our total liability for any claim related to Batter's Eye Q will be limited to the amount you paid to use Batter's Eye Q in the 12 months before the claim arose, or CAD $100 if you paid nothing.

Some jurisdictions do not allow certain limits on liability, so some of these limits may not apply to you.

18. Indemnity

If you use Batter's Eye Q on behalf of a player, minor, team, school, club, or organization, or if you enter or share information about other people, you agree that you are responsible for having the authority and permissions needed to do so. To the fullest extent permitted by law, you agree to be responsible for claims, losses, liabilities, damages, costs, or expenses arising from your misuse of Batter's Eye Q, your violation of these Terms, your unauthorized sharing of data, or your violation of another person's rights.

19. Apple App Store terms

If you access Batter's Eye Q through an Apple platform or App Store distribution, you acknowledge that Apple is not responsible for Batter's Eye Q or its content, maintenance, support, or claims, except as required by applicable App Store terms or law. Nothing in these Terms limits any rights you may have under Apple's applicable App Store terms. In-app purchases, including Batter's Eye Q Pro subscriptions, are processed by Apple under Apple's App Store terms and payment terms.

20. Batter's Eye Q Pro subscription

Batter's Eye Q offers an optional paid subscription called Batter's Eye Q Pro. Batter's Eye Q Pro may be available on a monthly or annual basis and may include a free trial period before billing begins.

Subscriptions are billed through Apple's App Store. Payment is charged to your Apple ID at confirmation of purchase. Your subscription automatically renews at the end of each billing period unless you cancel it before the renewal date through your App Store subscription settings.

You can manage or cancel your subscription at any time through your device's App Store subscription settings: Settings → [Your Name] → Subscriptions on iPhone or iPad.

Billing and refunds for App Store purchases are handled by Apple under Apple's App Store terms. We do not process subscription payments or refund subscription charges directly.

Batter's Eye Q Pro access generally continues until the end of the paid period in which you cancel. Deleting your Batter's Eye Q account removes your app data and sign-in access but does not cancel your App Store subscription. You must cancel your subscription separately through the App Store to stop future charges.

We reserve the right to change the features included in Batter's Eye Q Pro, the subscription price, or the availability of subscriptions. We will try to provide reasonable notice of material changes.

21. Governing law

These Terms are governed by the laws of Alberta and the applicable laws of Canada, without regard to conflict-of-law rules. You agree that disputes related to Batter's Eye Q will be handled in the courts located in Alberta, Canada, unless applicable law requires otherwise.

22. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply.

23. Contact

For questions about these Terms or Batter's Eye Q, contact: support@batterseyeq.com